Kick-start your content audit with a practical, skill building workshop
Whether you are planning a content management system implementation, a structured content initiative, a redesign or rebranding, or other content initiative, a content audit is the first step in understanding your current content landscape and preparing for your project. A well-designed and implemented content audit will help ensure that your content meets your business objectives and user goals and is in compliance with your style, discoverability, and management requirements.
Our interactive workshop can be customized to meet the specific needs of your organization, aligning stakeholders across the business to set the foundation and develop a roadmap to accelerate a content improvement initiative.
The EK Advantage
Industry-leading expertise in content strategy, content analysis, taxonomy, content design and delivery, and enterprise content management technology
Our analyses are grounded in business strategy with a focus on content ROI
EK enhances its qualitative analysis with semantic analysis tools to increase outcomes and decrease cost
Templates and methodologies to prepare you to audit not only the content but also the systems within which it is managed and delivered
Workshop objectives and activities are customized to your business, technology stack, and content
We deliver both strategic and tactical guidance, including tested processes to ensure usable outcomes
EK experts guide workshop participants to apply key concepts and best practices in content auditing in order to maximize skill development
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Download the Content Audit Workshop Brochure
EK’s content analysis experts will:
Empower participants to design and conduct an effective, actionable content audit project
Facilitate conversations with stakeholders to understand your organization’s unique content challenges
Discover business needs which may influence content creation, publication, and management processes
Provide the framework for a repeatable process for ongoing content analysis
Why Audit
A content audit allows you to
Assess whether your content supports business and user goals
Identify whether content consistently follows design, editorial, style, and metadata guidelines
Gain detailed knowledge of your content’s depth, breadth, substance, style, and structure
Establish a basis for analyzing the gap between the content you have and the content you need
Identify content for revision, removal, and migration
Make informed decisions about resources and budget
Support your long-term content strategy and planning
Make the case for content as a business asset
Quantify content ROI
Uncover opportunities for content improvements in the short and long term
Prepare your content for transformation
Identify areas for improvement in documentation, processes, training, and tools
Plan for ongoing content governance
Workshop Outcomes
By the conclusion of the workshop you will have an actionable content audit plan including:
Prioritized business goals: Setting the context for the audit, this exercise will make the connection between business strategy and the content that supports it
List of priority audiences and their content requirements: Understanding your audience’s pain points with your content and the tasks they need to complete allows you to evaluate where content is supporting or lacking
Defined project objectives: Participants will complete a project brief that captures the objectives of the audit to ensure that the audit plan will result in usable outcomes
List of content stakeholders, their roles, and responsibilities: Listing the key stakeholders across the organization and roles and responsibilities assists in developing workflows and ensuring accountability
Content use cases: A prioritized list of the user tasks and business requirements content needs to support surfaces gaps or opportunities for content creation or improvement
Content type analysis: Identification and evaluation of the mix of content types, their use, design, and effectiveness
Content evaluation criteria definitions and measurements: The heuristic evaluations by which content will be audited, with clear definitions and metrics to ensure consistent results
Scope and timeline for a full audit: Guidance as to how to set the scope for a full content audit and determine the time and resources required
Map of your content ecosystem: Identifying all channels to which content is published and their integrations
Hands-on experience: During the workshop, participants will audit a pilot selection of content to test and refine the criteria and process
Skill development: Through instruction and hands-on practice, participants will gain skills in analyzing content
Templates: Participants will receive reusable templates that can be used for capturing and presenting audit activities and outcomes
Content governance framework: An outline for developing a content governance plan to manage content and processes over time
Ready to get started? Contact us at info@enterprise-knowledge.